Frequently Asked Questions
All our vans are fully equipped – no hidden extra charges
Can I go wild camping in a campervan in Scotland? What’s included in your campervan hire? How many do your campervans sleep? Everything that we get asked about hiring a campervan in Scotland in one handy place.
The Basics
How many can sleep in a Campervan?
Up to 4 in the VW’s (or two adults and three wee ones), two in the Land Rover and two in Mac the Jeep with roof top tent.
What’s included in the price?
Everything you need for a fantastic campervaning experience.
The VW Campervans are equipped with 4 plates, 4 bowls, 4 mugs, 4 glasses. Cutlery for 4 people including sharp knives, cooking utensil, bottle opener, cork screw and tin opener. The campervan is supplied with a bottle of gas and a full water tank.
We also include a coffee press, large bowl, colander, 3 saucepans, kettle, cleaner, cloth, scouring sponge, washing up bowl and liquid and a dustpan and brush.
Also included are two camping chairs (let us know if you need more), a camping table, a solar shower, a wee shovel (if you far from amenities), an electric hook up cable, a water carrier and hose, blinds for the front windows, an outdoor gas hob (let us know if you would like this) and an AA accident kit.
We also supply bedding at no extra charge. A bedding set is a double duvet and cover, 2 pillows and covers and a double sheet (please let us know if you need 2 sets of bedding). We also supply a set of towels which includes 2 bath towels, hand towels and tea towel (let us know if you require extra towels).
Please also let us know if you require a bike rack as not all vans are able to hold one.
Wallace the Landrover is equipped with the same as the Campervans but for 2 people.
Mac the Jeep Wrangler with iKamper roof tent is equipped with an outdoor cooking system which includes 2 gas burners and gas, the same kitchen equipment as the VW camper vans but for 2 people, 2 full water bottles (10 litres each), a fridge that can be plugged in, 2 outdoor chairs, a table, an awning that can be attached to the tent system.
All vehicles are hired with a full tank of fuel and should be returned with a full tank of fuel.
Can I bring my dog with me?
Yes. We welcome dogs, one per campervan. But we also have to make sure that our non-doggy customers have a nice, clean van to hire so we ask that you keep the dogs off the upholstery and return the van without any reminders that your dog has been there that couldn’t be dealt with in a normal clean between hires. Please see our dog policy under Plan Your Trip.
I am allergic to dogs. Do you have any dog free campers?
All our campers are thoroughly cleaned between hires but some of our vans are kept dog-free so that customers with allergies don’t need to worry. Please make us aware if you have an allergy when booking.
Are there supermarkets near to your location?
We advise people to do a supermarket shop in Edinburgh before you leave as the choice is broader and the prices lower than the small shops in countryside. There are plenty of supermarkets near the pick up point so we will set you off in the right direction. Scotland is very good at catering for vegetarians and vegans but if you are a vegetarian or vegan or have a special dietary need we’d recommend that you stock up before leaving.
Is insurance included in the price?
Yes, fully comprehensive insurance is included in the price for one driver provided they meet the driving licence criteria. Extra drivers are £5 each per day. Please note that insurance is subject to confirmation of ID and security deposit.
Do the vans have toilets?
No, our campervans do not have toilets but there are plenty of toilet facilities at campsites and on tourist routes.
How much guidance is provided?
As little or as much as you want.
From your first point of contact to the time you return the van Big Sky Campers will be on hand to answer questions and help you get the most out of your campervan and your trip. When you collect the van we will go over all the nitty gritty like how to pop the roof, make the bed(s), run the heater, add water and more. If you forget anything when you are on the road you are welcome to call and we will help.
Can I go wild camping in a campervan in Scotland?
Wild camping is known as informal camping. The Scottish Outdoor Access Code states that all rights regarding wild camping do not extend to the inclusion of a motor vehicle. We advise our customers to book campsites in advance of travel. There are many wonderful campsites in Scotland. If this is not possible and you find yourself informally camping then please consider that you are relying on the good will of the land owner and if you can see other vehicles near by then this good will might be challenged. Scotland has an increasing number of tourists. Whilst this is welcome, there is obviously an impact on the enviroment and local residents. We can only ask that you always consider your surroundings and make sure you leave your overnight spot as you found it. This means taking ALL litter away with you. If you need the loo then make sure you are at least 30ft away from any water source and bury all No. 2’s. More info about informal camping.
Driving Our Campers
Is there a mileage limit?
No! You can go as far as you like as long as you bring it back on time! If you want to take the van out of the UK it must be by prior arrangement.
Can I take the camper to Ireland?
You are welcome to take the van to Ireland but please let us know that’s your plan. If you want to take the van out of the UK it must be by prior arrangement.
Can I take the camper to the Scottish islands?
Yes you can. In the holiday season it is advisable to book your ferry in advance as they get booked up with holiday-makers and commuters. If you do book a ferry then please bear in mind travel times especially on pick up and drop off days.
What happens if the van breaks down?
All our vans are kept in tip top condition and are serviced regularly. However, if you do have a problem all the vans have full AA breakdown cover. The best thing to do is to call us and we will make sure that the AA or a local garage get to you as quickly as possible.
How much diesel do the vans use?
It depends on which van you choose. The VW vans return around 45-52 miles per gallon whereas the Land Rover is a little thirstier.
Can I add additional drivers?
Yes, you can add an additional driver for an extra £5 per day. Due to insurance requirements, we need to meet all drivers before they get behind the wheel.
Are the vans manual or automatic?
We have three VW campers with manual gearboxes and two are automatic. The Jeep is automatic and the Land Rover has a manual gearbox.
Do you provide child seats?
Yes, we can provide full child seats and/or booster seats.
Booking & Collection
What age do I have to be to book a camper van?
You must be between 21 and 74 years of age and have had a full driving license for a minimum of 24 months.
Is there a minimum period to hire a camper for?
Yes, the minimum hire is 3 nights. 4 nights during July and August.
What do I need to do to book?
First and foremost – pick up the phone or email us and we will let you know if there is a van available for the dates you require. Once you have decided to go ahead with the booking, we will send you a booking form which must be completed along with a deposit of £200 paid in order to secure your dates.
Where do I collect the van from?
You can collect your van from our depot at Port of Rosyth. We are at Unit 4b Forties Business Campus, Barham Road, Port of Rosyth KY11 2XB. You can drive to our depot and securely leave your car. It is also possible to bus or train to Inverkeithing from central Edinburgh were we will pick you up. Alternatively, a taxi from the centre of town or the Airport is around £30.
What do I need to bring when I collect the van?
Please make sure you bring along your driving license, two proof of address documents (utility bill or bank statement) and some photo ID (usually passport or National ID card).
Can I leave my car at your depot?
Yes you can. We can keep your car securely under cover at our depot.
What are the collection and return times?
Normal pick-up time is 14.00hrs.
Normal return time is 11.00hrs.
If these times do not suit please speak to us and we will try to help.
Can I hire a van if I have points on my licence?
You can hire a van if you have minor driving convictions with up to 6 points on your license.
Do I need to pay a deposit?
You pay a £200 deposit when making your booking with the balance due one month before your holiday begins.
A security deposit of £1,000 will be taken when you collect the van via pre-authorisation on a bank card (please see full Terms and Conditions).
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