Frequently Asked Questions
All our vans are fully equipped – no hidden extra charges
All our vans are fully equipped – no hidden extra charges
Can I go wild camping in a campervan in Scotland? What’s included in your campervan hire? How many do your campervans sleep? Everything that we get asked about hiring a campervan in Scotland in one handy place.
How many can sleep in a campervan?
Our VWs sleep up to 4 (but four larger adults might find it a bit of a squeeze).
Some of our VWs can sit 5 people and it is possible to hire one of these vans for your family of 5 and to take a tent and sleeping bag with you.
Things to consider when there are 4/5 people travelling in a campervan: Bring as little luggage as possible as space will be tight. We include bedding and towels with our hires and for each bed there is a double duvet and 2 pillows.
What’s included in the price?
Everything you need for a fantastic campervaning experience.
The VW Campervans are equipped with 4 plates, 4 bowls, 4 mugs, 4 glasses. Cutlery for 4 people including sharp knives, cooking utensils, bottle opener, corkscrew and tin opener. The campervan is supplied with a bottle of gas and a full water tank.
We also include a coffee press, large bowl, colander, 3 saucepans, kettle, cleaner, cloth, scouring sponge, washing up bowl and liquid and a dustpan and brush.
Also included are two camping chairs (let us know if you need more), a camping table, a solar shower, a wee shovel (if you far from amenities), an electric hook up cable, a water carrier and hose, blinds for the front windows, an outdoor gas hob (let us know if you would like this) and an AA accident kit.
We also supply bedding at no extra charge. A bedding set is a double duvet and cover, 2 pillows and covers and a double sheet (please let us know if you need 2 sets of bedding). We also supply a set of towels which includes 2 bath towels, hand towels and a tea towel (let us know if you require extra towels).
Please also let us know if you require a bike rack as not all vans are able to hold one.
All vehicles are hired with a full tank of fuel and should be returned with a full tank of fuel.
Can I bring my dog with me?
Yes. We welcome dogs, one per campervan. But we also have to make sure that our non-doggy customers have a nice, clean van to hire so we ask that you keep the dogs off the upholstery and return the van without any reminders that your dog has been there that couldn’t be dealt with in a normal clean between hires. Please see our dog policy. Some of our vans are kept dog free for customers who have allergies.
I am allergic to dogs. Do you have any dog free campers?
All our campers are thoroughly cleaned between hires but some of our vans are kept dog-free so that customers with allergies don’t need to worry. Please make us aware if you have an allergy when booking and we can ensure you have a dog-free van.
Are there supermarkets near to your location?
There is a small Sainsburys and a Tesco near us, an Asda just up the motorway one stop and just as you exit Perth on A9 there are lots of supermarkets. However, we do encourage our customers to save their storage space and support local businesses and shops wherever possible and there is some wonderful local produce available. Scotland is very good at catering for vegetarians and vegans but, if you are a vegetarian or vegan or have a special dietary need, we’d recommend that you stock up before leaving.
Is insurance included in the price?
Yes, fully comprehensive insurance is included in the price for one driver provided they meet the driving licence criteria. Extra drivers are £10.00 each per day. Please note that insurance is subject to confirmation of ID and security deposit.
Do the vans have toilets?
No, our campervans do not have toilets but there are plenty of toilet facilities at campsites and on tourist routes. We can supply a portable toilet for a modest additional charge of £45.
How much guidance is provided?
As little or as much as you want.
From your first point of contact to the time you return the van Big Sky Campers will be on hand to answer questions and help you get the most out of your campervan and your trip. When you collect the van we will go over all the nitty gritty like how to pop the roof, make the bed(s), run the heater, add water and more. If you forget anything when you are on the road you are welcome to call and we will help.
Can I go wild camping in a campervan in Scotland?
Is there a mileage limit?
No! You can go as far as you like as long as you bring it back on time! If you want to take the van out of the UK it must be by prior arrangement.
Can I take the camper to Ireland?
You are welcome to take the van to Ireland but please let us know that’s your plan. If you want to take the van out of the UK it must be by prior arrangement.
Can I take the camper to the Scottish islands?
Yes, you can. In the holiday season, it is advisable to book your ferry in advance as they get booked up with holiday-makers and commuters. If you do book a ferry then please bear in mind travel times, especially on pick up and drop off days.
What happens if the van breaks down?
All our vans are kept in tip top condition and are serviced regularly. However, if you do have a problem all the vans have full AA breakdown cover. The best thing to do is to call us and we will make sure that the AA or a local garage get to you as quickly as possible.
How much diesel do the vans use?
It depends on which van you choose. The VW vans return around 45-52 miles per gallon.
Can I add additional drivers?
Yes, you can add an additional driver for an extra £10.00 per day. Due to insurance requirements, we need to meet all drivers before they get behind the wheel.
Are the vans manual or automatic?
We have 2 VW T6. Highline vans with manual gearboxes and ten VW T6.1 Highlines that are automatic.
Do you provide child seats?
Yes, we can provide full child seats and/or booster seats.
What age do I have to be to book a camper van?
You must be between 21 and 74 years of age and have had a full driving license for a minimum of 24 months.
Is there a minimum period to hire a camper for?
Yes, the minimum hire is 2 nights between November and March (excluding Easter weekend when it is 3 nights minimum), 3 nights between April and October and 4 nights during Christmas & Hogmanay.
What do I need to do to book?
You can book directly on the website. Just choose your dates and the instructions will take you through the process. For your hire we require you to have a full driving licence and 2 proof of address that tally with the address on the licence.
We are also VERY happy to hear from you so please just give us a call or fill in the contact form on the website if you have any questions before you book.
Where do I collect the van from?
You can collect your van from our depot at Port of Rosyth. We are at Unit 4b Forties Business Campus, Barham Road, Port of Rosyth KY11 2XB. You can drive to our depot and securely leave your car. It is also possible to bus or train to Inverkeithing from central Edinburgh where we will pick you up. Alternatively, a taxi from the centre of town or the Airport is around £30.
What do I need to bring when I collect the van?
Please make sure you bring along your driving licence, two proof of address documents (utility bill or bank statement) and some photo ID (usually passport or National ID card).
Can I leave my car at your depot?
Yes, you can. We can keep your car securely under cover at our depot.
What are the collection and return times?
The normal pick-up time is 14.00hrs.
Normal return time is 11.00hrs.
If these times do not suit please speak to us and we will try to help.
Can I hire a van if I have points on my licence?
You can hire a van if you have minor driving convictions with up to 6 points on your license.
Do I need to pay a deposit?
You pay a £200 deposit when making your booking with the balance due one month before your holiday begins. Your holiday is held for 24 hours but will need to be re-booked if you do not make the deposit payment within that time. Please make sure you have a full driving licence and 2 proof of address that tally with your driving licence.
A security deposit of £1,000 will be taken when you collect the van via pre-authorisation on a bank card (please see full Terms and Conditions).
Are you open over Christmas and Hogmanay?
There is a 4 night minimum hire over Christmas or Hogmanay. You can pick up a campervan as late as December 24th and return it after 4 nights or you can pick up a campervan on December 30th for your Hogmanay festivities. You are welcome to call us if you would like to discuss your Christmas and Hogmanay holidays.
Do you cater for people with disabilities?
At Big Sky Campers Ltd we aim to make the experience of hiring a campervan as smooth as possible. We are sensitive and respectful to any disabilities our customers may have whether visible or not. Unfortunately we do not have any campervans fitted with wheelchair friendly accessibility however there is space to store a folded wheelchair while you travel.
Our premises are wheelchair friendly and our loos have support handles however the internal space in the loos is tight.
We would be more than happy to speak to you regarding any concerns so please do not hesitate to call prior to booking.
Are you an inclusive company?
At Big Sky Campers Ltd we wholly believe in treating our customers with respect and want to ensure your hire experience is respectful and supportive. We strive to ensure we use correct terminology and pronouns so please bear with us and if we slip up do not be shy about putting us right.
Our pronouns:
Rob – he/him
George – he/him
Alex – she/her