Big Sky Campers Rental Agreement

TERMS AND CONDITIONS

This agreement is between Big Sky Campers and the person/persons intending to drive the vehicle. Big Sky Campers is a trading name of Edinburgh Campervans Limited, registered in Scotland, Company No. SC564965.

By signing these Terms and Conditions you the Hirer agree that you have read, understood and accept this document and that you will comply with them. We permit you to use the campervan according to the terms of this rental agreement only. Big Sky Campers hires the campervan (including any replacement vehicle) to you subject to the rental agreement which incorporates these Terms and Conditions and the information and conditions contained on the booking form that you completed and signed on paper. In entering into this rental agreement, you accept these Terms and Conditions and confirm that you will strictly comply with them. The rights and obligations contained in these Terms and Conditions govern your use of our campervan and are not transferable by you. You acknowledge that the campervan is owned by Edinburgh Campervans Limited and that any attempted transfer or sub-letting of the campervan by anyone other than us is prohibited and a criminal offence. Please read this agreement carefully and if you are unsure or do not understand something then please let us know and we will be happy to help you.

Throughout the Terms and Conditions, except where otherwise stated, the following definitions apply:

The van/camper van – The Volkswagen Campervan hired to you under this agreement, including any replacement vehicle.

We/Us/Our – Big Sky Campers and Edinburgh Campervans Limited or any representative of that company

Hirer/You – The person or persons booking the campervan and signing this agreement

Security Deposit – This means the sum of £1000.00 (or more if required by the insurer)

Booking Deposit – This means the sum of £200.00

Booking

The campervan must be booked online, via our website, and a non-refundable booking deposit of £200.00 paid at the time of booking. If the £200.00 deposit is not paid within 24 hours of the booking having been made the booking will be automatically cancelled, unless there is prior agreement with Big Sky Campers. This contract does not have effect until the £200.00 deposit has been paid. A confirmation of booking will be emailed to you in respect of the booking details of the hire. The balance of the hire charge (full charge less deposit) is due 30 days before the start of the rental period. Vehicles will not be released without cleared payment received in full. A security deposit of £1000.00 is payable (via pre-authentication with a credit/debit card or bank transfer) on collection, or prior to collection, of the van.

For late bookings (less than 30 days before the hire start date) the full price is payable on booking. All payments and deposits are to be made in pound sterling and one or both must be made by one of the drivers.

Availability of Van

The maximum hire period is 90 days with no exceptions except with prior permission of the hire company.

Should the campervan not be available due to unforeseen events, we reserve the right to offer an alternative campervan and, if a substitute is not available, our liability is limited to a full refund of monies received by us. There will be no other liability to you. All rights are reserved to refuse any hire under any circumstance. No refunds are payable on accommodation or vehicles not being available where a Hirer changes, cancels or seeks to vary the agreement after departure. The company takes no responsibility for any detention, delay, loss, damage or injury that a Hirer might experience no matter how it is caused. You acknowledge that you will be responsible for any loss or damage to the vehicle, its documents, parts or accessories arising during the rental. If you cause damage to the vehicle engine through driving too fast over too long a period of time, and ignoring any warning lights, you will be liable for any repairs required.

Cancellation

In the event of a cancellation the following applies:

Cancellations between the time of confirmed reservation and 30 days before the rental period: the booking deposit is forfeited.
Cancellations between 30 and 15 days before the start of the rental period: a fee of 50% of the balance of the payable hire charge will be incurred.
Cancellations within 14 days or less of the start of the rental period: 100% of the total hire charges are forfeited.
If you change your booking date we will honour booking deposits for a period of 6 months from receipt, after which time the booking deposit is forfeited.

Security Deposit

The security deposit is processed on an authentication basis, so no money changes hands unless there is reason to make a charge against at the end of your holiday. The vehicle must be returned in the condition in which it left our premises (with the interior clean, including all cooking utensils and appliances) and subject to a satisfactory inspection by us. This deposit is to cover the possibility of damage (whether negligent, willful, accidental or otherwise) or loss to the campervan or the fixtures and fittings therein or the living equipment and windows, wheels, tyres etc. included with the campervan. The campervan and all its equipment must be returned in good condition, with no damage to it, its contents or any third party property.

The hirer irrevocably authorises Big Sky Campers to deduct from the security deposit and additional amounts due to Big Sky Campers arising out of this agreement. You irrevocably agree to pay all charges upon request.

The fuel tank will be full on collection and must be returned to us full. An administration charge of £25, plus the cost of filling the tank will be deducted from your security deposit if the van is returned without a full fuel tank.

All parking fines, congestion charges and any other costs will be deducted from your security deposit.

We reserve the right to make reasonable charges for our time incurred and the administration costs involved in processing any fines and/or penalties. At present our administration charge for processing any fines and/or penalties is £25.

Should there be any damage or requirement for any repair, replacement or special cleaning, the costs will be deducted from the security deposit.

Any bedding or towels not returned with the campervan, or rendered unusable due to staining, will be charged for at cost plus an administration charge of £25.

All hirers should acquaint themselves with the tariff of charges for small losses and damages to the campervans before leaving our depot.

In the event that there is a claim we reserve the right to retain the security deposit for such a period as is necessary to quantify the charges which are to be deducted from the deposit.

The security deposit will be used towards funding any loss or damage whatsoever to the campervan, equipment, fixtures and fittings as well as payment for the insurance excess.

Where the security deposit is insufficient to cover the costs, you will be responsible for any additional amounts if the insurance company have cause not to accept any claim made to them. These will be invoiced as appropriate and you authorise us to deduct any sums due from your card in respect of such amount. Where charges are incurred which result in your security deposit being debited, we will provide you with an itemised invoice detailing the charges incurred by you. Your signature below gives us permission to deduct all charges from your card following the issue of an invoice. If for any reason we are not holding your card information then you agree you to pay all charges upon presentation of the invoice.

Insurance

Notwithstanding anything contained herein to the contrary, it is hereby understood and agreed that the vehicle is covered by Fully Comprehensive Insurance during the full rental period. The Insured shall verify the identity and permanent address of the Hirer and any other permitted driver with their Driving License, another photo ID and two proofs of address, each between 60 and 90 days old. The following conditions apply:

Hirers must be between 21 and 79 years of age for the hire of a VW Transporter campervan, and between 23 and 75 years of age for a VW Crafter campervan, unless otherwise agreed by the Insurer.
Hirers must hold a full UK/EU/US/Australasian/Canadian driving license, which has been valid for a minimum of 24 months.
Hirers must inform us if they have been convicted of an offence in connection with the driving of a motor vehicle or motorcycle within the last 3 years. A maximum of two speeding offences in the past 3 years, resulting in no more than 6 penalty points in total, will be accepted by the Insurer. Parking offences do not apply, and spent convictions under the Rehabilitation of Offenders Act 1974 may be disregarded.
Persons who have had their license revoked by DVLA due to medical grounds or convictions may not hire the vehicle.
Persons who have had their insurance declined and/or renewal refused and/or special insurance terms imposed as a result of claims experience and/or have had their insurance or cover cancelled by any Motor Insurer may only be insured by special agreement with the Insurer.
Persons who, whilst driving, have been involved in more than one accident during the past 3 years require special agreement with the Insurer.
The insured vehicle shall be driven only by the Hirer or other permitted driver who has completed and signed a Hirer’s Proposal Form immediately prior to any hiring.
The Insurer’s form of proposal for Hirer Drive, or as otherwise may be specifically agreed, shall be completed and signed by each Hirer and any other permitted driver. The proposal must be fully completed by the Hirer and other permitted drivers in all respects.
The Insured shall be considered as the agent for the Hirer or other permitted driver for all purposes in connection with this insurance, but under no circumstances shall the Insured be considered as agent for the Insurers.
The Insured vehicle shall not be used for the carriage of goods of an explosive, dangerous or hazardous nature or for the carriage of goods or passengers for hire and reward or any other form of profit or remuneration.
All persons intending to drive during the hire period must be present at the handover of the campervan, with no exceptions possible.

Personal Travel Insurance

Insurance is only for the vehicle and equipment that belongs to the vehicle. It is the Hirer’s responsibility to provide their own insurance to cover personal items and belongings and personal injury in the event of an accident.

Collection and Return

Unless by prior agreement, collection and return will be to our address at Port of Rosyth.

Collection: not earlier than 2.00pm

Return: not later than 11.00am

Please let us know what time you intend to arrive, and if for any reason you are running late, please contact us as soon as possible. Unless by prior agreement, the collection and return times must be adhered to and any changes to these times are solely at the discretion of Big Sky Campers.

Please ensure that you send us beforehand via email, or bring with you, the following details so we can check your driving license:

Driving License number
DVLA license check code (UK License only)
Postcode

You will need to bring your driving license photocard, your DVLA license check code another photo ID and two other proof of address such as a utility bill, no less than 90 days old. Failure to do so will forfeit your hire and no refund will be given.

When you arrive to collect your campervan, please ensure you allow at least 30 minutes for us to show you around it, how to drive the campervan, and how to operate the equipment included. We will also need you to complete the paperwork, pay the security deposit if you have not done so in advance, and you will need time to load your luggage into the campervan.

Vehicles must be returned clean inside, and any equipment must be in the same condition as it was when it left. Failure to ensure the campervan is clean inside when returned will result in a charge of £100. You will be supplied with cleaning materials for this purpose. You must give yourself at least 30 minutes for us to inspect the van for damage/losses and for you to unpack your luggage from the campervan. The fuel tank will be full on collection and must be returned to us full. An administration charge of £25, plus the cost of the missing fuel will be deducted from your security deposit if the van is returned with missing fuel.

Late Return

If a campervan is returned later than the agreed time, without our prior agreement, we reserve the right to make a charge of £50 per hour. Please remember that you will also be affecting the holiday of the next person hiring your campervan. Should the late return of the campervan make us liable for extra costs, we reserve the right to pass on these costs to you. Charges and costs for late return will be deducted from your security deposit. By signing this agreement, you agree to us making such deductions. Should the late return be due to an accident you will be liable for any revenue lost due to the van being unavailable for hire. No refund is given for the early return of the vehicle.

Do’s and Don’ts

The Hirer agrees that during the rental period, he/she will not and will not allow the vehicle to be:

Driven otherwise than in a cautious, prudent and normal manner

Used in a manner which could cause damage

Driven in a prohibited area

Driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that permitted by law

Parked is an unsuitable, dangerous or unauthorized location

Left unlocked while it is unoccupied

Left with the ignition key in the vehicle while it is unoccupied

Driven by any person who is not authorized to do so under the terms of this agreement

Damaged by: Submersion in water or direct contact with salt water

Used for any illegal purpose or for any race, rally or contest

Used to tow any vehicle or trailer

Used to carry passengers or property for hire or reward

Used to carry more persons than is permitted by any relevant authority or detailed in the Vehicle manual or on the Vehicle or specified in this agreement.

Used to carry volatile liquids, gases, explosives or other corrosive or inflammable material

Otherwise used in breach of any obligations under this agreement

The Hirer agrees that during the rental period, he/she will:

Be responsible for the cost of making good any damage caused to the vehicle by improper use.

Understand that any damage to the interior of the vehicle or equipment will be charged to the Hirer in all cases.

Always use the campervan in a responsible manner.

Understand that Big Sky Campers is not liable to you or any authorised driver or passenger for loss of or damage to property left in the vehicle either during or after the hire period, unless such loss or damage results from our negligence or breach of this rental agreement. Your property is left in the vehicle entirely at your own risk.

Seat Belts, Booster and Baby Seats

You must carry only as many passengers as there are seat belts in the van. You are legally responsible for obtaining and using a child or baby seat. The fitting of any such equipment is the sole responsibility of you, and we can accept no liability whatsoever.

Responsibility When Accidents, Theft, Vandalism or Need for Recovery Occurs

In the event of an accident or of any damage to the campervan, you must contact Big Sky Campers as soon as it is safe to do so. Unless there is an adequate reason for you not to do so, failure to contact Big Sky Campers after an incident will result in your entire security deposit being forfeited.

You must, where possible:

Report any traffic accident involving the van to the police (and us) immediately and report loss, damage or theft involving the van to the police (and us) within 24 hours of the incident or discovery of the incident.

Take the names and addresses of everyone involved, including witnesses, car registration numbers, together with all the details of the accident, time, place, how it came about, damage to vehicles etc. If you have a camera, take photos of the scene.

Please do not move the vehicle before the police arrive unless it is in a vulnerable or dangerous location.

Do not make any admission of liability to other parties, settlement offer or other like offer.

You acknowledge that the excess or other amount due by you in respect of any damage arising from an accident, loss or damage is payable at the time of reporting the event and not at the completion of the rental period. You will need to return the damaged vehicle to the Hirer at your own cost, through an agreed Breakdown service.

We will not refund the hire charge for any day you lose use of the vehicle due to an accident, theft or vandalism. We cannot accept liability for any costs arising from accident, theft or vandalism e.g. replacement vehicle costs, travel, accommodation or phone calls.

In the event of theft, you must return the keys to us where possible.

You agree to co-operate with us and our insurers in any investigation or subsequent legal proceedings, providing evidence and attending court if necessary, arising out of any loss of or damage to the vehicle.

Note: if the campervan requires recovery as a result of your actions and not as a result of mechanical failure, you will be held responsible for the full cost of the recovery and any resulting costs incurred.

Breakdown & Maintenance

In the event of breakdown, recovery or repair services will be provided. Our campervan has full breakdown cover but if you incur any minor repair bills we will refund up to £100 upon production of a valid receipt on the completion of your hire. Repairs costing in excess of £100 must first be authorized by the Hirer prior to the work being undertaken. We cannot accept liability for any costs arising from accident, breakdown or any other cause. Our liability extends to either replacing your campervan with a similar one or refunding your hire charge for any days you lose the total use of the vehicle. If you have broken down, you must remain at a safe distance from the vehicle until the Recovery Vehicle arrives. You must not abandon the vehicle at the roadside if you wish to continue your journey with another form of transport. You must hand over the keys to the Recovery Vehicle Driver.

Damage and Loss

You will be liable to us for all losses and costs incurred by us in the event of loss, damage to or theft of the vehicle, its parts or accessories while on rental if this damage, loss or theft involves deception of the Hirer or another party, or as a result of the keys remaining in the vehicle whilst it is unoccupied, or was caused intentionally by you or your party.
Your liability may include the cost of repairs, loss in value of the vehicle, loss of rental income, towing and storage charges and an administration charge, which recovers our costs for handling any claim arising from damage caused to the vehicle unless responsibility for the damage lies with us or has been determined by a third party or their insurers to lie with the third party. You will not be liable to us for any charge or excess if the loss or damage is directly due to our negligence or breach of this rental agreement.

Smoking

It is illegal to smoke inside our van. You will be liable for any damage caused to the van or its contents through smoking. A fine of £150 will be incurred by you if there is evidence of you having smoked in the campervan.

Spare Keys

In the event that keys are lost or damaged you will be liable for the costs of obtaining a replacement.

Gas & Batteries

Gas and batteries are provided as part of the vehicle hire. If you need to purchase gas during your hire period, the cost will be refunded to you on your return on production of a receipt from the place of purchase.

Release and Indemnity of Big Sky Campers/Edinburgh Campervans

Subject to our obligation to supply the vehicle in good condition, you release Edinburgh Campervans Limited and its staff from any liability (regardless of who is at fault) for any loss or damage incurred by reason of this agreement, including but not limited to:

Any loss or damage caused by breakdown, mechanical defect, accident or the Vehicle being unsuitable for my purpose.

Any loss or damage to any property left in or on the vehicle, in any service vehicle or on our premises or recovered or handled by us.

Any loss or damage to your vehicle whilst left in our warehouse over the duration of your hire period.

Subject to any insurance arrangements agreed with us, you hereby indemnify and shall keep indemnified Edinburgh Campervans Limited and its staff against any claims, demands and expenses (including legal cost) incurred or sustained by you or any of your passengers by reason of your use and/or possession of the Vehicle.

The Entire Agreement

This agreement constitutes the entire agreement of the parties and there are no other oral undertakings, warranties or agreements between the parties relating to the subject matter of this agreement.

Data Protection

When you make your booking, we will collect personal information such as your name, email address, home address, telephone number, credit or debit card number, security code and the card’s expiry date. This allows us to book the vehicle and insurance for you. We may use the information that we collect to occasionally notify you about news and information. We will never reveal your personal information to any third party other than our insurance company, unless required to by law. If at any stage you decide that you would rather not receive such information, please contact us by telephone, email or post.

Termination of the Agreement

You acknowledge that Big Sky Campers may terminate this agreement and repossess the vehicle at any time, without notification to you, and that you will pay the reasonable costs of repossessing the vehicle, including towing charges if:

You are in breach of any term of this agreement

You have obtained the Vehicle through fraud or any other misrepresentation

The Vehicle appears to be abandoned

The Vehicle is not returned on the agreed return date, or we reasonably believe that the Vehicle will not be returned on the agreed return date

We consider on reasonable grounds that the safety of passengers or the condition of the Vehicle is endangered.

In the event of such termination or repossession, you have no right to a refund of any part of the rental charges or the security deposit.

Finally

We ask that you exercise caution at all times in the use of the campervan and its equipment, following all instructions given by us. Please do not hesitate to contact us if you are unsure about how to operate anything or just would like some advice. We cannot be held responsible for any customer negligence where instructions have not been followed, or where unauthorized equipment has been used.

Reviews

Big Sky Campers Edinburgh

5.0

Based on 122 reviews

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Jake Bezuidenhout

11:00 19 Feb 25

Excellent service and interaction from Rob and team. Painless pick up and drop off. The instructions on the vehicle were clear and easy to understand. Will definitely be using them again.

hewson maxwell

16:48 15 Feb 25

Great campervans and lovely people who really want you to enjoy the experience. Highly recommend.

Marianne Laliberté

20:22 05 Dec 24

My boyfriend and I hired Flora for 8 nights back in october. We promised ourselves to leave a review because our experience was wonderful. The staff was very helpful and very kind. Special mention to Rob who really took time to give us tips & tricks for travelling around Scotland! We had a great time with Flora and I think Big Sky Campers is a trustworthy campervan hire company: the service is good, the price are affordable, the campers are beautiful and well-equiped. Thank you for the wonderful experience! We had a great time.

Thierry Hubert

14:00 11 Oct 24

We rented Rowan for 4 days at the beginning of October. Our first experience in a van! Our rental with big sky campers was perfect. The welcome, the Vanlife course, the van like new, the sleeping equipment and finally the kindness and sense of service of our rental company from our check in to our check out. And Scotland in a van is freedom in magnificent landscapes and campsites reserved for vans and motorhomes. Experience it after Edinburgh and do it with Big Sky Camper.

Patric Bartlett

19:07 07 Oct 24

Excellent company, friendly, helpful and professional. The vans are modern, well fitted and have everything you need for a road trip. Will certainly use again and you definitely should too!

Martin K

18:59 19 Sep 24

We rented the Bonnie camper for three weeks in August. Everything went really well, the vehicle was in very good condition and we had no problems at all. The personal contact and service was also very friendly and helpful. Any time again.

Rob Mullings

10:48 03 Sep 24

We traveled from London and picked up our camper Freya for a trip around Scotland. From start to finish the whole experience with Big Sky Campers was absolutely incredible. We did look at other companies but Big Sky is family run and make the process so easy. Such lovely people and really care about their customers. Thank you Rob, Alex and George we will see you very soon. Already planning our next trip with you guy's. If you're looking to hire a camper and see Scotland go with Big Sky Campers, you won't regret it. Highly recommended.

Morgan

11:11 29 Aug 24

Rented a van for 3 nights and had the most lovely time. The team was very accommodating with all the information we needed ahead of taking off and even shuttled us back and forth to the local train station. Their website is incredibly helpful with lots of excellent campsite and route recommendations and the vans themselves were top of the line, clean, and very comfortable for two people. We were also grateful for the automatic transmissions.Highlight of our trip for sure!!

Samantha Eastman

21:14 12 Aug 24

We rented freya the van for 12 days, she drivers so easy, easier to drive than a car or truck surprisingly. We were able to drive all over Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 it was amazing, if I ever come back I would rent through this company again, the owner was excellent and sweet.

sian bailey

07:34 09 Aug 24

We recently hired "Magnus," a VW camper from Big Sky Campers, and our experience was fantastic from start to finish. The pickup process was smooth and straightforward. The staff took the time to show us all the functions of the camper, which was clean, comfortable, and spacious—perfect for our family of four.We spent a week traveling around Scotland, and the camper was easy to set up at our overnight stops. Its size was ideal for navigating some of the tighter roads, and driving it was a breeze—especially since we opted for the automatic transmission. One tip: remember to bring a USBC cable for the CarPlay satnav! We forgot ours, but George kindly loaned us one.Dropping off the camper was just as easy as picking it up, and the location of Big Sky Campers is very accessible. The staff were incredibly helpful and friendly throughout our rental experience. We’re already looking forward to hiring from Big Sky Campers again in the future!

Rachael Turner

09:52 30 Jul 24

Amazing campervan, very comfortable to drive and stay in. The facilities in the van are great, easy to use and it was dog friendly too. We had a fantastic holiday thanks to big sky campers.

Melyne

12:17 17 Jul 24

We rented Oona for a week.The stay was fantastic! The van was ideal for this road trip in Scotland, it is super well equipped, you don't have to plan anything. Big Sky Camper remains available quickly if you have the slightest problem with the van.We recommend with your eyes closed!

D. W.

21:47 14 Jun 24

We had a great time with "Brody". The vans contain everything you need! Reliable and quick rental responses.

Kerstin Kehren

18:54 10 Jun 24

We rented Freya for a three night road trip to the Isle of Skye. I cannot recommend Big Sky Campers enough. The vans were terrific to drive and well-equipped - luxury on wheels. But the customer service is what really sets Big Sky apart. We had a hiccup with the required documentation on arrival (an error on my part) and Big Sky were incredibly helpful and patient with trouble shooting and resolving the issue. They saved our holiday and we were so grateful! I would recommend them in a heartbeat.

Petra Arenz

13:16 07 Jun 24

A perfect stop. We looked for English Gas including English Adapter for German System and asked them. They could help us with the advice to go to the big shop of Russell Gas & Lawnmower Centre in Edinburgh, 5 Bankhead Crossway N, Edinburgh EH11 4BZ, Vereinigtes Königreich. Here we found we looked for perfect andca food price. 129£ for 11 kg Gas including the Adapter with hose.

Paul McPhillips

11:28 07 Jun 24

We recently hired Flora for 5 nights from Big Sky Campers. They are a first class company to deal with. In terms of service it was brilliant. We pitched up at their base to have a look at the vans available for hire and George was more than happy to help two 54 year old newbies about to set off in a campervan for the first time. George was extremely friendly , helpful and explained how the rental process worked and showed us around the vans.A super first impression.The communications leading up to the hire day were very good and detailed.On the day we picked up the van we got a full demo of how the van operated etc I’m aware of other companies who just send you a video. We thought this was very important. The van was immaculate when we picked it up.The van itself had everything you needed for a trip. Cooking facilities, fridge, charging points, bedding, towels.The van is easy to drive and can be parked in a standard parking space.We asked a few questions prior to picking the van and always got a prompt response. I got the impression that Rob would try and do whatever he could to ensure his clients had everything they needed to have the best time on their travels,This was also quite key for us they love dogs and had vans for hire catering for dogs.All in we had a superb 5 nights and would highly recommend Big Sky Campers,Paul, Susan and Frankie.

Petr Huf

21:40 05 Jun 24

We rented a van for 6 days. It was one of our best vacation experiences ever. The vans are in a good technical condition and really well made. The layout is very practical. It is well isolated. We didn't need to use the heating at all. Rob supplies all the necessary equipment - bedding, cutlery etc. There was exactly everything we needed. We didn't need to bring any of our camping equipment. We used almost everything and we didn't miss anything. For example there was beer opener and can opener. It's surprising in how many Airbnbs these are missing, but here they were. It's clear that these vans are build and equipped based on a strong experience. We also appreciate no ads or commercial labels on the van. The communication with Rob was clear and efficient. Train station pickup and drop was really convenient.From time to time I encounter exceptional companies. And this is one of them. This is how you do the business. Rob goes beyond and tries to provide great holiday experience for his customers. We didn't need to be afraid of being ripped off or charged extra because of made up damages, strange insurance, extra equipment etc. Which is a common case in rental companies. Instead there is very human approach. The desire is provide a great experience for the customer. Money is not the strongest and the only motivation here. And that we really appreciate.We wish all the best in the upcoming years! Keep it up :)

TJ Theodore

00:43 04 Jun 24

We rented two camper vans from Rob at BigSkyCampers and spent 4 days of our 2 week UK vacation hiking Isle of Skye and Glencoe. The vans had everything we needed, we were blessed with great weather, and the hikes and campsites were all epic. All of the Scots we met along the way were so friendly. Wish we allocated more time to this leg of the trip. A good reason to return!

SpongeBob Squarepants

14:31 29 May 24

We rented Flora for a week and had a great experience! Everything we needed was included in the van, and all equipment ran smoothly. The van was plesantly easy to drive along the small roads of the Highlands, and quick to set up at campsites.Thanks to Rob & Alex for being so helpful during the whole process! Highly recommend :)

Jelena King

09:50 29 May 24

We had a great time with our baby blue Mac! Easy to operate camper van, a good drive and lots of adventure. ????

Jim G

09:40 23 May 24

We hired Ruby last week for a visit to the NW coast. Very confortable and drove beautifully. Super efficient pick up and hand over. Rob and his team are very friendly and go the extra mile.

Sarah Hodkinson

08:42 19 May 24

Amazing company, holiday quite literally of a lifetime. They supported us with everything throughout the trip, gave us so much information ahead of heading out and the van is amazing!! Our van was perfect for 2 people. Thank you Rob and team for making this such a trip to remember, we are already planning another trip and will definitely be booking with Big Sky Campers!

Sharon Sharpe

13:18 12 May 24

Sorry for the late review life is just too busy ! We had the most idyllic weekend in March ... the perfect way to see some amazing places travelling around in the lovely Mac ... Scotland is just so so beautiful!! Big Sky Campers are so friendly and helpful , without a doubt we will definitely be recommending them to everyone!!!

Dorian Robertson

09:27 10 May 24

We had Freya for 10 days. Did the NC500. Thanks Rob and George for the seamless collection and hand back of the vehicle. New van and a wonderful road trip was had. Dorian and Annemarie

joe parker

21:20 07 May 24

5 star experience from start to finish. The team at Big Sky Campers was fantastic to deal with, great customer service and was on hand to quickly respond to any questions. The van was amazing, we had magnus and couldn't have asked for much more. The van was clean and stocked with everything we could have needed. Would recommend to anyone who is thinking of hiring a campervan in scotland. We did the NC500 in the camper and couldn't have been happier.

Milena Gähwiler

09:35 01 May 24

We had an amazing holiday thanks to big sky campers. We rented the van for 6 nights in march. This gave us plenty of time to explore the Isle of Skye and some of the Mainland. The communication between us and big sky campers was seamless. The pick-up and the drop-off was easy, fast and friendly. The Van itself was also amazing, the bed was comfy, the stove and fridge great. Everything you could need was already in the van.Absolutely would rent there again! Warm recommendation for everyone who is looking for van for the holidays.

Roland Ellingworth

14:19 28 Mar 24

Overall the van was super clean and really well maintained. Issue from our side was around paying for an additional driver to be included and highlighting that an international driving license would be used we had been informed by Big Sky campers that we need to confirm that its valid for the UK, which it is. When collecting it was not accepted and we asked for a refund for the additional driver as it was not required it was simply refused.

Teddy Elliman

11:21 27 Mar 24

We had an incredible trip exploring the Scottish Highlands! The van had everything we needed, the staff were incredibly helpful, accommodating, and kind. Highly recommend!

Blacks Male Salon

12:49 20 Mar 24

Peder North

16:46 19 Mar 24

Friendly service, they'll pick you up from Inverkeithing train station. New VW Transporters with everything you need, power hookup, hob, gas heating the works.Great value(almost half price compared to big renting companies!), and they won't scam you out of your deposit!

Titouan Danycan

07:59 10 Mar 24

Great experience with Betty, it was really great. Thanks to Rob for his advice and kindness. We highly recommend big sky ;) see you soon.

Ysabel Teo

06:43 19 Jan 24

Rob and his team were very patient and assuring with my many questions (being the over-thinker that I am) even before we collected the van. We had the pleasure to drive Bonnie, the beautiful and reliable campervan with HEATED seats! This was such a life saver in winter. Also, everything we needed was all in the cost - no hidden fees!Despite my first time driving a van, it was super easy. Thank you again to George, who sent us from and to the station, saving us precious time and money. Definitely recommend Big Sky Campers!

Tom Codyre

14:08 05 Dec 23

We had an amazing 6 nights exploring Loch Lomond, Glencoe, Skye, Ness, and the Cairngorms in late November. Big Sky Campers in the best in the business and I have nothing bad to say about them or the vans. They include everything without extra charge and are very personable and understanding for what’s needed for this type of adventure. They are super fair and honest with security deposit and don’t rip you off like some other larger companies may attempt to. Well worth the cost for the service and all that’s included. 10/10, will come back again!

Emma Gibbs

09:06 01 Dec 23

We had an absolutely magical trip with Big Sky Campers in October. The van was cosy and comfortable (even with two kids who insisted on sharing the bed with me), it was a pleasure to drive and we had everything we needed – including hot water bottles for those chilly nights. The team at Big Sky Campers was amazing from the very start, giving us suggestions of great campsites and places to go, and put me at ease about driving a much bigger vehicle than I'm used to. One of those trips that we'll be talking about for a long time – thank you!

21:32 26 Nov 23

I recommend Big Sky Campers. Individual approach to the client. Helpful owner who patiently answers every question.The cars are in very good condition.

Alex Mcfadden

12:39 14 Nov 23

Cant recommend Big Sky Campers enough. Excellent customer service throughout. We hired Bonnie and she was a dream to drive and stay in. Will definitely be using them again for our next adventure. Thank you Rob & Alex.

Laura Lemaitre

09:13 06 Nov 23

Extraordinary experience lived aboard the Oona. The van was really comfortable, clean and very well equipped. We were able to discover the Highlands and the Isle of Skye. A very professional, accommodating and attentive team. We are already nostalgic. I highly recommend Big Sky Campers to discover the magnificent landscapes of Scotland ⭐️

Simon Olander

17:30 06 Oct 23

We went on a great trip back in June, and everything was just great. Really professional communication and support from the team. But also a great car that was clean, well kitted, comfortable and just a blast to drive. I do really not have anything else to say! Highly recommend.

Stevie Downie

13:29 24 Sep 23

Fantastic weekend in Freja she had everything we needed for 2 adults and 2 fur baby's.The team at big sky campers were fantastic I can’t recommend this company highly enough if you are looking for all in with no hidden costs camper van hire give them a go

Stephen Ripley

08:32 24 Sep 23

Just back from a week of the NC500. The van (Mac) was ace, everything we needed and more was included and it performed flawlessly. Unlimited mileage and dog friendliness made them an easy choice. The booking, collection and return process were a breeze, and Rob and George were both lovely guys and a pleasure to deal with. If you are thinking about a trip, then these are the guys to use.

Stacey Mccullow

14:39 22 Sep 23

We had Harry for our family holiday, he didn't disappoint.Thoroughly enjoyed our time away. Thank you.

Mattrach Dollimore

20:36 21 Sep 23

OUTSTANDING!! - we hired a camper van from here, was incredibly easy process to collect, everything included, all needs catered for. The van was spotless, and drive was perfect. Very approachable staff, Rob and Alex there to help throughout our journey, collected and dropped us at the station. Very down to earth, and accommodating. If you are going to hire a camper van in the north of Scotland, this is the company you should use!!!

Nathan D

07:45 14 Sep 23

We had an absolutely lovely time spending 8 days exploring the Highlands in Brodie. The van was excellent, and Rob and George made the whole experience welcoming and easy. If only every vehicle renting experience was like this, the traveling world would be a much better place.

Megan Jones

10:00 05 Sep 23

A huge thank you to Big Sky Campers for making the Scotland leg of our family UK & Europe trip so seamless. They communicated promptly and went out of their way to accommodate our needs at pick up and drop off. Our van Magnus was perfect, easy to operate and roomy enough for the 4 of us (2 adults, 2 teens). We loved our time in Scotland and the freedom that having a campervan gave us. We hope to come back one day!

Paulina Kobelska

21:21 29 Aug 23

Thanks to Big Sky Campers we were able to make our long-standing dream of travelling around Scotland come true in July 2023. It was a great adventure - Rob, Alex and George are simply the best team who care about their customers :) We received answers to all our questions and felt really 'looked after'. Campervan Magnus was our home on wheels for two weeks - perfectly equipped and comfortable for a family of 4. It met our expectations in every way:) We will definitely return to beautiful Scotland in the future (NC 500, Orkney Islands, Shetland Islands...and many other magical places) and we will hire a campervan from Big Sky Campers! Best greetings from Poland to the Team and see you in the future :)

Marie-Pierre ORTNER

22:30 25 Aug 23

Valentin Barthouil

09:17 12 Aug 23

Very good rental experience with Big Sky Campers.Quality vans, very good advice for the trip. Quick and efficient exchanges even during the rental and transfers from Inverkeithing or ferrytoll to go to the airport.Thanks Rob and Alex!!

Elinor Clark

13:52 09 Aug 23

We had an amazing holiday in early July with 'Duncan' from Big Sky Campers. The van is really spacious with everything needed for a home away from home and my husband said it was great to drive!Everyone at Big Sky Campers was really, really helpful, friendly and professional with excellent customer service and as a plus, their website gives you some great tips for places to visit and how to make the most of your holiday.Highly recommended, I am already looking to book my next break with Big Sky Campers and if you are looking to book a campervan break, you will not be disappointed!

Farid ATMANI

15:17 31 Jul 23

Rob and his associates at Big Sky Campers are very kind and helpful.They picked us up from the train station to the warehouse and vice versa when we returned the van.Speaking of the van, it was delivered in excellent quality, with everything we needed, as promised.It made our journey in the Higlands so pleasant.Thank you so much for your excellent service. I definitely recommend Big Sky Campers for van rental.

Sarah Paterson

18:53 07 Jul 23

Great service and friendly - we were cozy in Ruby fir our week awayPeterhead- Kinloss - Rothiemurchus,BraemarThank you

Thomas Frow

19:50 25 Jun 23

We rented Flora for a week to do the NC500 as our honeymoon.She was absolutely amazing and handled a few of the dodgy roads with absolute ease.The van was in amazing condition, was comfortable and really was just great fun!The team also were so helpful and nice to us when we picked the van, a pleasure to deal with.An all round excellent experience!

Anna Keranen

07:02 19 Jun 23

We booked Bonnie for a week and absolutely LOVED our time! We had 4 adults in one van and it worked out just fine if you are okay being a little close. We never had to book a campsite. We were able to wild-camp each night and finding water to refill was our only difficulty. Your camper van has everything you would need— there are chairs, tables, cooking ware, bedding, etc. The team was very accommodating, friendly, and helpful. They picked us up from the train station and dropped us off after we were done with our stay. It was a zero stress experience and would HIGHLY recommend Big Sky Campervans to other travelers! You will have a blast!

Greg Melish

09:55 05 May 23

Absolutely recommended. We had a great experience with our van from Big Sky. The van drove wonderfully. The amenities of the van were great, including the expandable roof. The beds were very comfortable. The van was also very well insulated so it stayed a comfortable temperature all night. I would absolutely recommend Big Sky Campers, and I would not hesitate to hire their van again.

Sophie B

14:39 30 Apr 23

Had the best trip away with Big Sky Campers. From initial enquiry to drop off Rob and the team were responsive, reasonable, and a good laugh. We were picked up and dropped off to the station with no bother, which was ideal. Brodie was the ideal vehicle who handled all roads and weather's. The fact that everything is included is a real bonus. Already highly recommended to everyone, and hope to book again very soon.

Eilish Wells

10:19 05 Oct 22

Big Sky Campers was the perfect place to hire from, we hired flora and she was amazing. Clean, in very good condition and came with pretty much everything we needed. She was the perfect companion as we travelled through the North Coast of Scotland. I will 100% be using them and would recommend to anyone.

Maryne Aquarone

14:55 23 Sep 22

We had a lovely 2 week trip around the Scottish Highlands and the Isle of Skye in Harry! He is fully equipped and has unlimited mileage which for us was a must! Driving on the left was an adjustment at first but overall Harry was easy to adjust to and not too big which was perfect for the single track roads up north. Rob was very quick to reply and came to pick us up at the nearby train station which is an added bonus! Would book again without hesitation.

Martin Randler

10:11 10 Sep 22

We had a wonderfull trip with Betty around Scottland and luckily had almost no rain :-).Pick-up, hand-over and return of the hire was well arranged and super professional. Thanks to Rob and the team, we always felt in good hands!Best, Martin and familiy

Elise V

15:11 30 Jul 22

We rented Mac, the Jeep Wrangler with rooftop tent for the week and had an amazing roadtrip with it. The car was very well equipped with everything you need and communications with Big Sky campers went really well. Would highly recommend!

Alexandra Cocarla

08:57 16 Jul 22

Flora was the best campervan we could have asked for! Extra cozy and worked perfectly. Owners are wonderful people too.

Eric Herrmann

15:14 15 Jul 22

Me and my girlfriend had an excellent one week long trip with Wallace - the Landrover Defender. Booking the Landy on the website was very easy and handy. The pickup of the car and service as well as explanation provided by Rob and Alexa was perfect. The car itself is magnificent - very clever design, kitted with everything you need and for me as a Defender enthusiast one of the big highlights on my Scotland trip itself. ;)I can only recommend booking Wallace or one of the other camper vans with Big Sky Campers to explore Scotland! I especially liked the personal and individual style of the cars and service compared to the other car rentals!

David Haas

08:42 11 Jul 22

We rented the VW California with integrated kitchen and bed. The car was as new, very roomy and comfortable.Rob is very helpful and you notice right away that he loves what he is doing :)Can only recommend - 5 stars :)

Jurģis Stukuls

09:28 01 Jul 22

Rob was very kind and helpful. Picked us up from the train station and delivered back after the trip.Car was perfect and we enjoyed it. VW T2 gave us retro celebrity feeling 😀

Hannah Hatt

19:41 17 Jun 22

We just got back from a 7 night trip driving Rowan around the NC500. We had the best time - we were travelling with our 2 year old daughter and Rob and Alex made it so easy for us, providing everything we could need for a comfortable stay. It was our first time driving and staying in a campervan and the whole process was so straightforward - Rob made sure we knew how everything worked before we drove off. I highly recommend Big Sky Campers for campervan rental!

Chloé Lewis

17:02 02 May 22

My family rented Flora for me post-covid for the weekend as a multiple-missed-birthdays treat! She was an absolute pleasure to drive and has been maintained beautifully. We travelled to Mull and Iona and got lots of waves and smiles as we drove by, she certainly brought the sunshine when it was raining. Such an amazing experience, I've always wanted to drive and original VW T2 ???? BSC were super knowledgeable and helpful, so easy to communicate with and gave us lots of tips. Would definitely recommend Flora if you want a classic roadtrip experience!

Elise Heuston

18:05 11 Apr 22

I recently hired VW Brodie for a 2 week trip around the NC500, Lewis & Harris and Skye and cannot fault the service received and Brodie himself! The van was the perfect way to drive around those twisty Highlands roads, the bed was comfy and everything you need was there for you. I can’t thank Rob enough for the friendly service and fantastic van!

Debbie Mackie

16:54 11 Apr 22

I did a LOT of research when looking to hire a campervan to do the NC500. I’m so glad I went with Big Sky Campers! They were very transparent about costs, were flexible and clearly take huge pride and care with their fleet. Rob made us feel that the van was there to be enjoyed. We had Rowan and she was clean, comfortable and had everything we needed. I wouldn’t hesitate to recommend Blue Sky Camiers and I’ll definitely go back to them when planning our next adventure!

Heather Shepherd

10:23 21 Mar 22

I had the most fantastic long weekend driving Dougal, the vintage VW around the beautiful roads of the Highlands. He is a true dream to drive and super spacious for two people!I can’t thank Big Sky Campers enough for making the whole experience so wonderful. They did a fantastic job in helping us plan our route and we got to see so many incredible sights as a result.Alex and Rob were extremely accommodating, they answered any questions we had and gave us a thorough tour of the van before setting off. They were also super reassuring as I hadn’t driven a vintage van before and this extra level of care made the journey that much more rewarding ????Thank you both for such an incredible experience, I will be recommending you to all of my family & friends!!

Angelica Black

17:48 09 Mar 22

Had a wonderful trip with Dougal over a long weekend - the van was everything we needed! Really comfortable and cozy. We weren’t completely set on a route but the Big Sky team helped us out with some suggestions of destinations, scenic roads, camper van parks and places to eat and drink. The van was easy to drive and if a hiccup ever came up Rob was always on call. Looking forward to another Big Sky adventure soon!

Archie Oxenbould

12:30 18 Sep 21

Had an absolutely amazing 2 week escape with my partner in Duncan. Could not recommend Big Sky enough. Rob & Alex are incredibly friendly and responded to any questions we had over our trip. Definitely the best way to explore Scotland.

Leonie Wright

17:51 12 Sep 21

We had a lovely 4 night stay in Magnus. Very easy to book, the van comes with everything you need and it’s an easy train ride from Edinburgh to pick up the van with the owners coming to meet you at the station! Have recommended to all our friends and we would definitely book again to see more of picturesque Scotland. Thanks Rob and Alex :)

Arlene Johnston

16:47 11 Sep 21

Brilliant company and lovely people. The van was top and Rob and Alex couldn't have been more helpful. Plus they have dog friendly vans so you don't have to leave the pup at home! Will definitely use again!

Laura Coll

11:22 06 Sep 21

Absolutely amazing service from Rob..Camper-van was immaculate and booking process was so easy. The van itself was amazing, easy to drive and soooo comfortable - what a weekend we had with Ruby (van) climbing Ben Nevis. No hesitation in recommending this company. I will absolutely be booking again and again and again! Rob - thank you, fantastic service! Can’t thank you enough!

Samantha Waters

12:49 23 Aug 21

We have just given back ‘Harry’ who we hired from Rob at Big Sky Campers. We have had a lovely holiday and couldn’t recommend a camper van holiday enough…if you’re looking for campervan hire in Scotland, then Rob is your guy. He was accommodating and friendly from start to finish throughout the whole experience which really made a difference. The campers come equipped with everything you would need which means you can just rock up with your personal belongings and head off without having to worry. Another thing we agreed was lovely was the lack of branding on the campers, travelling around we saw some with lots of massive garish logos all over them, we loved that the camper didn’t bring attention to himself and as novice campers, made us feel more at ease and inconspicuous in situations which were new for us. All in all I would recommend them to anyone and Robs service and kindness certainly makes the business extra special.

Zebra Dee

13:08 21 Jun 21

Everything was included, no hidden extra costs. Genuine, helpful people who are at the end of a phone if you have any questions about the van whilst you're away. Quick replies to emails. Van was lovely and surpassed my expectations.

Nigel Darling

10:18 20 Jun 21

My friend and I recently returned from a fantastic roadtrip to Skye, and we hired "Magnus" from Big Sky Campers for the 4 days.Right from the start we could not fault the service in any way, from the initial communications sent, the subsequent follow up's, through to the pick up (having never driven a campervan - Rob explained / demonstrated very thoroughly how everything worked), and finally the hand back....there was not a single hitch along the way.Magnus was brand new and a dream to drive - totally immaculate throughout and very comfortable to sleep in.Rob and Alex could not have been more helpful and just generally absolutely lovely people - and I really appreciated that they have a secure facility to keep your own car in while you are away.I wouldn't think twice about recommending Big Sky Campers to anyone thinking about a roadtrip, we'll definitely be back and already planning our next trip away.

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